we strive to provide the best quality electronics and gadgets. If you are not fully satisfied with your purchase, our Return & Refund Policy ensures a smooth and transparent process.
1. Eligibility for Returns
You may request a return or replacement if:
- The product is defective, damaged, or not functioning properly.
- The product you received is different from what you ordered.
- You received the product in broken or incomplete condition.
Conditions:
- The request must be raised within 7 days of delivery.
- The product must be unused, with all original packaging, manuals, and accessories.
- Proof of purchase (order ID/invoice) must be provided.
2. Non-Returnable Items
Certain products cannot be returned due to their nature, such as:
- Opened software, digital products, or subscriptions.
- Products damaged due to customer misuse, negligence, or unauthorized repairs.
- Items purchased during clearance sales or marked as “non-returnable”.
3. Refunds
- Once we receive and inspect your returned item, we will notify you of the status.
- Refunds (if approved) will be processed within 7–21 business days to your original payment method.
- In case of COD orders, refund will be processed to your bank account/UPI ID.
4. Replacements
- If your product is eligible, we may offer a replacement instead of a refund.
- Replacement depends on product availability. If unavailable, a full refund will be provided.
5. Shipping Costs
- If the return is due to a defective or wrong item sent by us, we will bear the shipping cost.
- If the return is due to personal preference (not liking the product, wrong choice, etc.), the customer will bear the return shipping charges.
6. How to Initiate a Return
To initiate a return or refund, please contact us at:
Include your Order ID, product details, and reason for return in your request. Our team will guide you through the process.
7. Contact Us
For any questions or concerns regarding this policy, feel free to reach out: